Privacy Policy

Privacy Policy
 Effective Date: June 1^st 2025

At Tru-North Supplement Central Ltd., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

 

1. Information We Collect

We collect personal information that you provide directly to us, such as:

·         Contact Information: Name, email address, phone number, billing and shipping address

·         Payment Information: Credit/debit card details or other payment methods (processed securely through third-party payment processors)

·         Account Details: Login credentials, order history, preferences

·         Device Information: IP address, browser type, operating system, and other usage data collected automatically through cookies or analytics tools

 

2. How We Use Your Information

We use your information to:

·         Process and fulfill your orders

·         Communicate with you about your order, updates, or promotions

·         Provide customer support

·         Improve our website, products, and services

·         Prevent fraud and ensure security

·         Comply with legal obligations

 

3. Sharing Your Information

We do not sell your personal information. We only share it with:

·         Service Providers: Such as payment gateways, shipping carriers, and email platforms, who help us operate our business

·         Legal Requirements: If required by law or to protect our legal rights

·         Business Transfers: In the event of a merger, sale, or acquisition

 

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

·         Remember your preferences and shopping cart

·         Track website performance and visitor behavior

·         Provide a more personalized shopping experience

You can disable cookies through your browser settings, but this may affect website functionality.

 

5. Your Rights & Choices

Depending on your location, you may have the right to:

·         Access or update your personal information

·         Request deletion of your data

·         Object to or restrict processing

·         Withdraw consent at any time

To exercise your rights, please contact us at trunorthsupplementcentral@gmail.com.

 

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

 

7. Security

We implement appropriate technical and organizational measures to protect your personal information. However, no online transmission is ever 100% secure.

 

8. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from minors.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Tru-North Supplement Central Ltd.
 Email: trunorthsupplementcentral@gmail.com
 Address: 67 Stewart Drive, Guelph, ON N0B 1H7, Canada